We have all experienced broken glasses at least once in our lives. It is the same for prescription seeing glasses and sunglasses.
Therefore, we should not only choose good glasses that will suit our needs and face shape, but we must also be sure that there is a warranty for them. What do we need to know about the warranty?
1. Do you need to get a warranty certificate?
Check if you need to have a certificate from the manufacturer without which you will not be able to use the warranty. In most cases, the sellers themselves will mention this and hand you a certificate, such as when you buy Gucci sunglasses or some other popular brands.
2. What does the warranty cover?
The warranty usually covers parts of the glasses that wear out over time, as well as parts that may not work properly due to a manufacturing problem. Some do not provide complete protection against any damage, even mechanical.
It is advisable to read all the statements in the guarantee so that you know exactly what you are paying for.
3. Warranty period
Determine how long the warranty lasts – it can be several years. The longer the warranty period, the better for you and your wallet. Ask if there is an option for an extra payment for an additional guarantee – it is often possible to pay a certain amount, so instead of one, you have a guarantee on the glasses for three or five years.
4. Since when does it take effect?
Most often – from the day you take the glasses. Pay special attention to this element of the warranty, especially if it is written by the employees at the moment of sale – due to a technical error, the warranty can start from 2031 instead of 2021. Before you pay, make sure that the data entered is correct.
5. Never take them for repair at another place or repair them yourself!
This way you can lose the warranty, and instead of getting new identical glasses, you will be left with the ones that are spoiled and broken. At the first defect, as soon as you feel that you have a problem with sight, blackout, wear, or has a visible mechanical problem, take them along with the certificate and warranty to the nearest service center.
While there is a risk of waiting a few days or weeks for repairs or getting new glasses, it is certainly better to wait than to pay for new ones again.
6. Do not lose proof that you have paid
We often pay for the product, and although there is a guarantee, we throw away the confirmation that we paid as usual. Check out some legal information about this here.
Unfortunately, some manufacturers do not accept the warranty without confirmation that payment has been made, and the same is written on the warranty itself. If you do not see it, you will have to buy new glasses.
Therefore, ask them to attach it with the warranty in the store itself – so you will never forget to feel it and take it with you if needed.